Privacy Policy

Privacy Policy

Your privacy matters to me.
I respect it and I protect it.

I only collect information that is needed to run my shop and to make your shopping experience smooth and safe. I never collect more than I need.

Please take a moment to read this page. It explains what information I collect, why I collect it, and how I keep it safe.

All personal information is stored securely.


Who I Am

Navya London is the trading name of Bahadur & Son Ltd.
The company is registered in England.
Company number: 9980660.

I am registered as a data controller with the Information Commissioner.


What Information I Collect

When you shop with me or use my website, I may collect the following:

  • Your full name

  • Your email address so I can send order updates

  • Your delivery address so I can send your order

  • Your phone number, only if I need to speak to you about your order

  • Payment details. These are encrypted and kept secure

I only use this information to look after your order.


Information Collected Automatically

When you visit my website, some information is collected automatically. This includes:

  • Your browser type

  • Your IP address

  • Your time zone

  • Pages or products you look at

  • How you move around the site

This helps me understand what works well and what can be improved.

This information is often collected using cookies.


Cookies

Cookies are small files saved on your device. They help the website work properly.

They do not tell me who you are as a person.

If you want to learn more about cookies or turn them off, you can visit

www.allaboutcookies.org


How I Use Your Information

I use your information to:

  • Process and send your orders

  • Take payments safely

  • Contact you if there is a problem with your order

  • Protect against fraud

  • Improve the website

  • Share updates or offers, only if you have agreed

I never sell your personal information.


Sharing Your Information

Sometimes I need to share your information with trusted services to run the shop.

For example, my website is powered by Shopify.
I also use Google Analytics to understand how visitors use the site.

These services only use your information to help me run Navya London properly and securely.

I may also share information if required by law.


Advertising and Preferences

You may sometimes see adverts from Navya London. These are based on browsing activity.

You can change your advertising preferences at any time through your browser or ad settings.

You are always in control.


Your Rights

If you live in Europe, you have the right to:

  • See the information I hold about you

  • Ask for it to be corrected

  • Ask for it to be deleted

If you would like to do this, please contact me.

Please note that some information may be stored outside Europe, including in Canada and the United States, as part of secure services I use.


How Long I Keep Your Information

If you place an order, I keep your order information for my records.

If you want it removed, you can ask me at any time.


Changes to This Policy

I may update this policy from time to time.
Any changes will be shown on this page.


Children

This website is not intended for anyone under the age of 18.


Any Questions

If you have questions or concerns about your data, please contact me.

Email: info@navya.co.uk

Or write to me at:
Navya London
119 Ashford Court
Ashford Road
London
NW2 6BT
United Kingdom


Thank You

Thank you for trusting me with your information.
I take that trust seriously.

With care,
Navya London

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