Delivery Information

Due to Coronavirus we are closely following the advice from the government and local authorities during this time of uncertainty.

Our website is still working as usual and we are pleased to say that we are able to fulfil orders for our online customers. Our staff are not working but, as a family business we have members of the family who are able to work safely. If you need any goods please contact: or place an order through the website.

Please note delivery companies have their own procedures put in place to make sure the handling and delivery of your parcel in a safe and fair way. We will be in touch to let you know when we can deliver; please bear with us if it takes a day or two. We will do our best to be back to normal service as soon as possible and to do everything we can to support our customers as life returns to normal. We will keep you posted. Please follow the government guidance and stay safe and well during this difficult period. Best wishes from everyone at the Navya London Team.

We deliver worldwide. Your order will be carefully packaged and delivered wherever is most convenient for you. Delivery takes between 2-5 business days depending on your location, you can check the country list on our shipping page. You'll be able to track your package by using the Shipping Confirmation email that we send as soon as your order begins its journey. Please allow 2 business days to receive your shipment notification email after placing your order.

UK Delivery: Free delivery is available if you're ordering over £50.00 and eligible items for delivery within the UK or Republic of Ireland. We deliver to most of the UK for free, but there are some places we can't get to or might charge a little more to deliver to.

Sign for Recoded Royal Mail UK delivery (2 to 5 working days) £3.99
Postcode Exclusions For UK Order
We regret that we cannot offer Next Day and Saturday deliveries to the following postcodes:

Area Post Code
ENGLAND EX16-23, TD12, 15, EX31-39, TR1-2, IV30-32, 36, PL11-19, 22-35, TR10-20, 26-27, IV30-32, 36, SY7-9, 11-12, SY15
WALES LD1-8, LL15-49, LL51-78, SY10, 16-25
NORTHERN IRELAND BT1-58, BT60-82, BT92-94, 99
SCOTLAND AB30-39, KA26-28, PH30-44, IV40-49, AB41-45, KW1-17, PH49-50, IV51-56, AB51-56, 63, PA20-38, TD11, 13, 14, ZE1-3, DD8-10, PA40-49, HS1-9, DG1-14, 16, PA60-78, IV1-28, FK1-17, 21, PH1-26, IV30-32, 36
ISLE OF MAN M1-9, 99

Special Delivery: UK Next day Royal Mail Special delivery (placed before 2pm, signature upon delivery) £7.99

International Delivery: We accept orders for delivery to most parts of the world. Posting and Packing charges are adjusted automatically when entering details of the delivery country at the checkout. All the overseas orders will be sent via Royal Mail International Signed & Tracked Mail. This means that parcels will need to be signed for by someone at the delivery address. For this reason, we cannot send parcels to PO Boxes.

Please note that delivery to Europe will cost £9.00, America will cost £10.00 and the Rest of the World £18.00.

Overseas orders are sent by Royal Mail International. Approximate delivery times are:

  • Eire: 10 Days - £9.00
  • Europe: 10 Days - £9.00
  • USA/Canada: 14 Days - £10.00
  • Elsewhere: 14 Days - £18.00

Overseas Returns: Unfortunately, any parcels returned from an international address will be at your own cost. As stated above, we also recommend a free receipt of postage be obtained when returning orders from overseas as we will not accept responsibility for parcels lost in transit.   

For the overseas returns address, please contact customer services on +44 (0) 208 450 8243.